Measures for the protection and confidentiality of complainants

In order to protect the rights of the complainant and the information provider who acted in good faith. www.my724mart.com will conceal the name, address or any information that can identify the complainant or the information provider. And keeping the information of complainants and informants confidential. This is limited to the person responsible for conducting the audit. Only complaints have access to such information.
Anyone who receives information from performing duties related to complaints Is responsible for keeping information. Complaints and evidences of complainants and informants are confidential. Do not disclose information to anyone. Other not related Unless it is a disclosure under the law
Actions when receiving a complaint
www.my724mart.com will consider the complaints received immediately. And notify the relevant departments to take action. Investigate facts about the complaint And taking appropriate corrective action
www.my724mart.com will monitor the progress periodically. In which the relevant department will notify the complainant the operating results within a reasonable time. Without cost.
Channels for receiving complaints
Complaints must state the details of the matter to be complained with, name, address and telephone number that can be contacted and sent to www.my724mart.com through 3 channels.
• Channel 1 Mail by post
You can report complaints by post. By addressing the envelope to
Bizall (Thailand) Co., Ltd.
406/36 Liab Klong Song Road, Bang Chan, Klong Sam Wa , Bangkok 10510

• Channel 2 Mail by Electronic Mail (E-Mail)
You can report complaints by send email to info@my724mart.com.
• Channel 3 Contact via website
You can file a complaint on the website www.my724mart.com by filling in the details to report the matter at If you want to make a complaint, you can contact us at the contact page or click here.
** Complaint form On the bottom Next to the map, come down to the "Contact Us" page.
Channels for resolving disputes by external mechanisms
If the dispute resolution process by the operator does not satisfy the complainant Complainants can use
External channels through which you can resolve disputes. By contacting the Department of Business Development
(E-Commerce bureau)
Address: 44/100 Nonthaburi 1 Road, Bangkrasor, Muang , Nonthaburi 11000
Tel: 0-2547-5960
Fax: 0-2547-5973
Email: e-commerce@dbd.go.th
Website: www.dbd.go.th